Kindly email [email protected] if you need a training session. Our Client Success Manager will walkthrough with you.
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What if I want a customize Ad for my business?
Kindly email [email protected] or call +604-227 8333. Our Account Manager will attend to you soonest possible.
What are my payment options?
Please make payment to our bank account or Paypal. Banking Information: Bank : Hong Leong Bank Berhad Branch : Pulau Tikus, Penang Address : 441-G-1, 441-G-2 & 441-G-3 Pulau Tikus Plaza Jalan Burmah 10350 Penang, Malaysia Telephone Number : 04-2288475 Account Name: Mobile 360 Sdn Bhd Account Number : 053-00-09195-8 Swift Code : HLBBMYKL Intermediary […]
When will I be charged?
The billing cycle start every 1st of the month and end on the last day of the month. We will send an invoice within a week in the following month.
Step-By-Step on how to create a cool ad
Here’s a simple tutorial on how to create a simple Rich Media Ad using our Ad Creator. Step 1: Click Ad Creator menu located at the top of the page. You’ll then be taken to the Ad Format & Template Selection page Step 2: Next, select the Mobile Web tab, Embedded as the ad format and 300×250 […]
Step-By-Step: Image Component
Step 1: Select Image Component Step 2.1: Type the name of the tab, Click Upload Image Step 2.2: You can upload a maximum of 6 images to appear in the template. Click Upload File, select an image that you want to upload. After upload click that image and click Add Selected File button. Repeat steps 2.1-2.3 to be able to upload more images Step 3.1: For […]
Why Can’t I Login
If you have been logging into the platform using your email address in the past but it isn’t working now, Please email us at [email protected]
Step-By-Step: Free Text Component
Step 1: Choose a template and choose Free Text Component Step 2: Enter the tab name, Compose a free text. Step 3.1: Click Upload Image Step 3.2: From Gallery, click Upload a File, select an image to upload. When upload is finished, the uploaded image will appear in Gallery. Click the uploaded image and click Add Selected File. Step 3.3: Click the uploaded […]
Step-By-Step: Retail Catalogue Component
Step 1: Choose Retail Catalogue from Component Selection Step 2: On Retail Catalogue Edit Panel, enter the Name this Tab, click Upload Image on Catalogue Background Image. Step 3.1: Click Upload a File button from Gallery. Select an image not greater than 50kb.Click the uploaded image and click Add Selected File button. Step 3.2: Hit the Include Catalogue Button and type the Catalogue button text. Step 3.2: Set the color and styles […]
What is the maximum size allowed for image file?
We allow a maximum of 50 kilobyte (KB) per image file. However, it is recommended to upload a smaller image file for better performance.